Businesses need to be aware of the importance of security and take the necessary precautions to protect their susceptible assets. Data breaches can result in significant financial losses and damage a company’s reputation. Moreover, trespassers in manufacturing and warehousing sites can pose a safety risk to employees.
Security guards play a vital role in protecting businesses from these threats. They are responsible for monitoring premises and keeping an eye out for any suspicious activity. To be effective, security guards need to have excellent communication skills.
Good communication is essential for security guards to carry out their duties effectively. Here are a few things to consider when communicating correctly for your business establishments’ security.
Creating a Radio Communication System
There is a reason why movies that showcase security personnel have earpieces and radios wherever they go when protecting highly classified establishments or VIPs. This is because two-way radios are the most reliable communication, especially in high-pressure situations.
Radio communication systems ensure that security guards can communicate easily and quickly. This is important when coordinating an emergency response or dealing with a potential security threat.
Many different types of radios are available on the market, so choosing one suitable for your business needs is essential. Two-way radios range up to 30 miles, making them ideal for large companies with multiple sites.
If you want something more robust, you could opt for a BaoFeng radio, which has a range of up to 50 miles. However, these radios are more expensive than two-way radios.
It is also essential to consider the features that you need your radio to have. For example, some radios come with GPS tracking, which can help keep track of security guards’ whereabouts. Other features to look out for include voice-activated transmission (VOX) and hands-free operation.
It is also important to assign specific channels to different departments or teams. This will help prevent confusion when multiple people are trying to communicate on the same track. Radio frequency filters will play a critical role in ensuring your radio system is secure from eavesdropping. Fortunately, you can partner with RF filter manufacturing companies to provide the design tailor-suited for your security team. It might be a massive investment, but protecting your business will be worthwhile.
Training Your Security Guards
Once you have set up your radio communication system, it is essential to train your security guards on how to use it correctly. This includes teaching them how to change the channels and use the radio’s different features.
Creating a list of standard operating procedures (SOPs) for your security guards to follow is also essential. This will ensure everyone is on the same page and knows what to do in an emergency.
Some businesses choose to hire professional security companies to provide training for their staff. However, this is not always necessary. You can use many online resources to train your security guards. For example, the National Security Institute offers free online courses on various topics, including active shooter response and emergency communications.
It is also essential to provide ongoing training for your security guards. This will ensure they are up-to-date with the latest security procedures and protocols. Regular training sessions will also help identify weaknesses in your security team’s knowledge or skills.
Some businesses hire professional security companies to provide comprehensive training for their staff. However, this is not always necessary. Many online resources can train your security guards.
It is also essential to provide ongoing training for your security guards. This will ensure they are up-to-date with the latest security procedures and protocols. Regular training sessions will also help identify weaknesses in your security team’s knowledge or skills.
Emergency Response Plans
Having an emergency response plan is essential for any business. This document outlines what to do in an emergency, such as a fire, break-in, or medical incident.
It is essential to ensure that all your security guards are familiar with your emergency response plan. They should know where it is and how to access it.
You should also regularly review and update your emergency response plan. This will ensure it is kept up-to-date with the latest changes in your business.
Your emergency response plan should be comprehensive and cover all potential emergencies. It should also be easy to understand and follow. The following are some key elements that should be included in your emergency response plan:
- Emergency contact details – Include the contact details of your security company, local law enforcement, and fire department.
- Evacuation procedures – Outline the steps to take during an evacuation. This should include where to go and who to contact.
- Lockdown procedures – Detail the steps you should take in the event of a lockdown. This could include turning off lights and locking doors.
- First aid procedures – Include essential functions, such as how to administer CPR.
- Reporting procedures – Describe how security guards should report incidents. This could include using two-way radios or calling the police.
Conclusion
Security is essential for businesses of all sizes. The abovementioned strategies can create a safe and secure environment for your employees, customers, and property.
